We have a lot of information on this site, but there are still some common questions we always get asked. Have a read below and see if these answer some of your questions.
Yes, we are. We carry a $20million general and product protection so while we don’t think anything would happen it’s nice to know we are covered. Our team takes safety seriously – Covid Safe, SWMS and leads testing and inspection a part of our standard operating procedures – we do not take any chances with you, your guests, and our own safety.
Send through an email to yourevent@tagsnaps.com.au if you need any documentation. We're more than happy to put your mind at ease!
In a perfect world, you'd give us confirmation at least 2 weeks prior to your event. This allows us to make sure we have everything we need to have our system run smoothly on the day.
However, we've been in events long enough to know that things sometimes don't go to plan! So get in touch with us, even if your event is tomorrow, and we'll do our best to see what we can do to help.
From post to print it takes less that 30 seconds. Within 30 seconds your guest will have a high-quality photographic print in their hand. Our printers print up to 4 photos a minute, and we can combine printers together at large events to keep them firing out to meet the demand! Whatever size you anticipate we can handle.
When it comes to Posters – these take a bit longer – around 1min30seconds per poster. Given the size, the quality, and the imaging, it takes a little bit longer to print the product. However we have not seen a single person who cannot wait; they are still always amazed at how fast the process is from a simple # on Instagram to their own branded poster.
We're happy to put together a quote for you just get in touch. As every event is different and we don't want to sell you a cookie-cutter solution we'll ask you a few questions, get an understanding of what you want to achieve and then have a quote out to you quickly.
Our mate's rates program has contributed in-kind work valued at over $650,000 since our founding in 2014. It is a core value of our business and something we are always looking at how we can further contribute to the community. Get in touch with us with what you have in mind and why you care about your cause.
From post to print it takes less that 30 seconds. Within 30 seconds your guest will have a high-quality photographic print in their hand. Our printers print up to 4 photos a minute, and we can combine printers together at large events to keep them firing out to meet the demand! Whatever size you anticipate we can handle.
When it comes to Posters – these take a bit longer – around 1min30seconds per poster. Given the size, the quality, and the imaging, it takes a little bit longer to print the product. However we have not seen a single person who cannot wait; they are still always amazed at how fast the process is from a simple # on Instagram to their own branded poster.
Sure! We will show you a few steps then just plug it in and turn it on when we deliver or you come to pick up. The equipment is supplied with simple instructions or you can find an easy step-by-step guide online. We are always on call if you have any problems, night and day, no matter how big or small the problem is.
All stations require a 240V 10A power supply (normal household supply) and to be located in an area with phone reception. We are fairly weather-proof, but heavy wind and rain can cause problems - so better to check in with us if you have any concerns.
While we maximise the use of personal devices to enable fast sharing of content no special software is required by your guests. Our technology is based off the browser on their phone (Chrome, Safari etc) or SMS.
Some of our more advanced Snaps Bot integrations require Facebook Messenger or Whatsapp but with over a billion users worldwide your guests likely already have it installed on their phone.
Yes, when using Instagram to print your photos via a hashtag your profile needs to be public. It’s simple to temporarily switch your profile to Public for a minute and switch it back if you like to keep things Private. If you are looking for an alternative option our Snaps Bot can source photos from Facebook Messenger or Whatsapp while keeping everything private.
All stations require a 240v 10A power supply (normal household supply).
We bring everything else, including our own Telstra 4G internet connection. If you think you’ll have problems with reception let us know and we can come up with solutions.
If you’re having an off-site activation, party or wedding, and have no access to power, don't fret! We have our own lithium battery power supply – Let us know in advance and we can make sure you're powered all event long.
Sure! We will show you a few steps then just plug it in and turn it on when we deliver or you come to pick up. The equipment is supplied with simple instructions or you can find an easy step-by-step guide online. We are always on call if you have any problems, night and day, no matter how big or small the problem is.
All stations require a 240V 10A power supply (normal household supply) and to be located in an area with phone reception. We are fairly weather-proof, but heavy wind and rain can cause problems - so better to check in with us if you have any concerns.
All stations require a 240v 10A power supply (normal household supply).
We bring everything else, including our own Telstra 4G internet connection. If you think you’ll have problems with reception let us know and we can come up with solutions.
If you’re having an off-site activation, party or wedding, and have no access to power, don't fret! We have our own lithium battery power supply – Let us know in advance and we can make sure you're powered all event long.
The Snaps Booth or Snaps Printer are made with a casing that measures 35cm x 35cm x 45cm (think a small esky).
It will sit comfortably on a table or our stand that we provide.
It’s designed to be placed anywhere, wrapped with your branding, and to fit into your event.
We have also built custom frames for the back of a motorcycle, in a billboard and a whole bunch of other installations. There are some other options if you have a particular vision in mind.
We're happy to put together a quote for you just get in touch. As every event is different and we don't want to sell you a cookie-cutter solution we'll ask you a few questions, get an understanding of what you want to achieve and then have a quote out to you quickly.